Privacy Policy

Effective 24 October 2026 · Applies to the Crown Chase apps for iOS and Android

Crown Chase is made for a general audience, including children. We collect as little as possible: no names, email addresses, contacts, photos, location or chat. Ads are non-personalized and child-directed. We never sell personal information.

What the game stores

Guest player. When you play online, our server creates a random player ID and a sign-in token for your device. The token is stored on our server only as a one-way hash. Players appear in matches with a fixed game nickname, not a real name.
Game progress. Stages, stars, best times, hearts and unlocked cosmetics, so your progress and fair matchmaking work.
Purchases. For heart packs we receive the store's purchase confirmation (product, transaction ID and time) to deliver the pack once. Payments are processed by Apple or Google; we never see card or billing details.
Rewarded videos. When you choose to watch a video for a bonus heart, Google confirms the completed view to our server with a random code and a transaction ID, so the heart is granted once and daily limits apply.
Network data. Our server sees your IP address while you are connected. It is used for the connection and to prevent abuse (rate limits) and is not kept in player profiles; short-lived limit records expire within 24 hours and routine server logs are rotated.

Optional Game Center / Google Play Games

If you sign in, Game Center (with iCloud) or Google Play Games is used for achievements and to save your progress to your own account storage. We do not receive your email address or contacts.

Advertising

Crown Chase shows ads through Google AdMob: a short break after every fifth new stage you complete, and optional videos you choose to watch for a bonus heart. All ad requests are marked as child-directed, limited to G-rated content and non-personalized. We do not request access to your advertising identifier for tracking. Google may process device information and IP address to deliver ads, limit how often they appear and prevent fraud. See how Google uses information in ads.

Children

We do not knowingly collect personal information from children. The game has no chat, free-text names, social features with strangers or external links in gameplay. Parents can contact us at any time to ask what is stored or to delete it.

Keeping and deleting data

Guest profiles and progress are kept while they are used and for up to 12 months of inactivity. Purchase and reward records are kept as long as needed to prevent duplicate grants and for legal accounting. To delete your online profile and progress, email support@crownchase.app from any address with the subject "Delete my data"; we may ask a few questions (such as your device type and when you played) to find the right profile. Deleting the app removes data stored on your device.

Sharing

We share data only with the service providers needed to run the game: Apple and Google (stores, sign-in, ads) and our server host. We do not sell or rent personal information.

Your rights

Depending on where you live (for example the EU/UK under the GDPR, or California), you may ask to access, correct or delete your data, or object to processing. Email us and we will respond within 30 days.

Changes and contact

We will update this page if our practices change. Contact: support@crownchase.app.